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General
How do I cancel my subscription?
What are the terms of the subsriptions?
Are Truvani products tested for heavy metals?
What is your refund policy?
Can I use your products if I am pregnant or breastfeeding?
How do I contact you?
How do I add another product to my current subscription so they ship together every month?
Are your products Kosher?
I never received the eBook.
I can't login to my account, can you help?
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Protein Powder
Can this replace a meal?
Why is the protein only a 20 day supply?
What are the ingredients that make up the protein?
What is the country of origin of all the ingredients?
Can I use this with kids?
How many can I use per day? And when is best to drink it?
What's the shelf life? How long does it last once opened?
How does it taste?
What is the amino acid break down?
Why did you use these specific ingredients over others?
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Turmeric
What is the serving size? Is it taken all at once or spread out throughout the day?
Do you ship outside the USA?
Has this product gone through USP testing for purity and potency? Does it have the USP seal?
Can turmeric help me with my medical condition?
How does a subscription work? Can I make a one time purchase?
What percentage of curcumin is in it?
Why is it a tablet, and not a capsule?
Is the container plastic or glass?
What are the ingredients in the Truvani Daily Turmeric supplement?
Is it tested for heavy metals and other contaminants?
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Marine Collagen
Why is the bag only 15 servings?
What kind of fish is used?
Will the collagen work for my age?
Is the collagen vegan?
What are the health benefits of the collagen?
Is the product certified organic?
What is the recommended serving size?
What are the ingredients in the marine collagen?
Why did you only use certain types of collagen?
Is this product Non-GMO?
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Shipping Issues
Will I have to pay customs to have items shipped to Canada?
Do you ship to my country?
How long does shipping take?
I need to change or cancel my order.
How can I track my order?
THE TRACKING INFORMATION SAYS THE PACKAGE WAS DELIVERED, BUT I HAVEN’T RECEIVED IT.
My product arrived damaged
My shipping address is incorrect
My order was lost / not delivered
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