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What should a customer do if they see a charge on their account they don't recognize?Updated 3 hours ago

The best things to do would be as follows:

1. Check your most recent order confirmation email to see if you ordered any products on subscription. 

If you did not select the one time order option, then you likely signed up for a subscription, possibly without being aware of this. 

2. You can go into your account by clicking: https://truvani.com/subscription and updating your subscription as you see fit. 

3. If you still need help understanding the charge or managing your subscription you can email the Truvani support team at [email protected] 


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