What is your refund policy?

We are sure you’ll love your Truvani products, however, if it doesn’t work for you, you have 30 days from the day your full-sized product is delivered to open it, try it, and request a refund if you don’t end up loving it.

Simply email the Truvani team at support@truvani.com with the subject line REFUND REQUEST and we’ll provide you with return instructions.

PLEASE NOTE: This guarantee applies only to first-time purchases, of a specific product, and is limited to 1 of each item.

Refunds do not include shipping and handling fees, and you are responsible for the cost of returning the product to us.

If you have a subscription set up, that next shipment may ship prior to the end of your 30 day refund period and is not eligible for a refund. If you do not want subsequent subscription shipments please submit cancellation requests to support@truvani.com at least 72 hours before the subscription is scheduled to rebill.

Items returned to us without prior approval will not be refunded.

Only products purchased through Truvani.com are eligible for a refund under this policy. If you have purchased through one of our retail partners, including Amazon.com, please reach out to them regarding your return request. 

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